Shipping policy

Shipping Policy

RYUWAN — Last updated: October 22, 2026

At RYUWAN, every piece is part of a story. We work with carefully selected production and fulfillment partners to bring our embroidered jackets and statement streetwear to customers.

Order Processing

Our products are sourced and prepared through international fulfillment partners. Orders may require additional time for supplier processing, quality checks, and packaging before dispatch.

Processing times vary depending on product availability and order requirements. We will contact you if an order cannot be fulfilled or experiences a significant delay.

Shipping to the United States

We offer tracked international shipping to eligible addresses in the United States.

Shipping fees are displayed at checkout before payment.

Estimated transit time: 10–20 business days after dispatch.

This estimate does not include order processing. Delivery times are not guaranteed and may vary due to carrier operations, customs clearance, holidays, and circumstances beyond our control.

Tracking Information

Once tracking information becomes available, we will provide it using the contact information associated with your order.

Tracking updates may take time to appear after dispatch.

Customs and Import Charges

International shipments may be subject to customs procedures, duties, or taxes. The applicable treatment depends on the shipping service and destination.

If you receive an unexpected request for import payment, please contact us before making payment so we can help review the charge.

Incorrect Addresses

Please ensure your shipping address is accurate and complete. If you notice an error, contact us as soon as possible.

Address changes cannot be guaranteed after an order has entered processing or shipment.

Delayed, Missing, or Damaged Shipments

If your shipment is significantly delayed, appears lost, or arrives damaged, please contact us with your order number and relevant details.

We will review the situation with our fulfillment and shipping partners and work toward an appropriate resolution.

Contact Us

For shipping questions or order assistance:

Email: mxh.ryustore@gmail.com

Website: https://ryuwan.com

Thank you for being part of the RYUWAN story.